Shipping policy
Orders received before 12:30pm EST are shipped out the same business day.
Orders placed after 12:30pm EST are shipped out the following business day.
Orders placed over the weekend or on holidays will be fulfilled on the next business day.
Shipping Rates and Delivery Estimates
Shipping options and delivery times vary based on the following shipping zones:
| Shipping Zone | Shipment Method | Estimated Delivery Time | Shipment Cost |
|---|---|---|---|
| Zone 1 | Standard | 2-3 Business Days | Free |
| Zone 1 | Express | 1-2 Business Days | $11.00 USD per item |
| Zone 2 | Standard | 3-5 Business Days | Free |
| Zone 2 | Express | 2 Business Days |
$30.00 USD per item |
| Zone 2 | Priority | 1 Business Day | $65.00 USD per item |
| Zone 3 | Standard | 3-5 Business Days | Free |
| Zone 3 | Priority | 1 Business Day | $57.00 USD per item |
| Zone 4 | Standard | 4-5 Business Days (may vary based on customs processing and clearance times) | $30.00 USD per item |
*Zone 1 includes the following in the United States: Alabama, Arkansas, Connecticut, Delaware, Washington DC, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Virginia, Washington, West Virginia, Wisconsin.
**Zone 2 includes the following in the United States: Alaska, Arizona, California, Florida, Hawaii, Idaho, Kansas, Louisiana, Maine, Massachusetts, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Northern Mariana Islands, Oregon, Rhode Island, South Carolina, Texas, Utah, Vermont, Wyoming, Armed Forces Americas.
***Zone 3 includes the following in the United States: Colorado
****Zone 4 includes any province in Canada.
If your shipping address is outside the list above and you'd like to place an order, please get in touch with us.
Shipment Confirmation and Order Tracking
You will be sent an email confirmation once your order has been shipped. This email contains all the information required to track your incoming order.
We always try to deliver your shipment within the estimated delivery time; however, sometimes delays can happen unexpectedly. If you don’t receive your shipment within your estimated delivery time, please get in touch with us, and we’ll make it right.
Email - info@emnortho.com
Phone - 1-800-619-0783 (toll free)